77vet Privacy Policy

Section 1

What Personal Data We Collect

77vet collects the following categories of personal data from registered players: (a) Identity data — full name, date of birth, nationality, and copies of identity documents provided during KYC verification (Bangladesh NID, passport); (b) Contact data — email address, phone number, and residential address; (c) Financial data — payment method details including mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account details, and cryptocurrency wallet addresses where applicable; (d) Account data — username, password (stored in hashed form only), account preferences, deposit and withdrawal history, betting and gaming history, and bonus redemption records; (e) Technical data — IP address, device type, browser type, operating system, and session logs; (f) Communications data — records of your communications with 77vet support. We do not knowingly collect data from persons under the age of 21.

Section 2

How We Use Your Personal Data

77vet uses your personal data for the following purposes: (a) Account administration — creating, maintaining, and managing your player account; (b) Identity verification — conducting KYC checks in accordance with our obligations to prevent underage gambling, fraud, and money laundering; (c) Payment processing — facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, USDT, and card payment providers; (d) Platform operation — providing access to the games, sports betting markets, live casino tables, and other features of the 77vet platform; (e) Customer support — responding to your queries, complaints, and account requests; (f) Responsible gaming — monitoring account activity to identify problem gambling indicators and applying deposit limits, session reminders, or self-exclusion where required; (g) Fraud prevention and security — detecting, investigating, and preventing fraudulent activity and unauthorised account access; (h) Legal compliance — meeting our obligations under applicable laws, including responding to lawful requests from regulatory or law enforcement authorities.

Section 3

Legal Basis for Processing

77vet processes your personal data on the following legal bases: (a) Contractual necessity — processing required to perform the contract between 77vet and you as a registered player, including account creation, payment processing, and platform access; (b) Legal obligation — processing required to comply with applicable laws, including KYC verification obligations, anti-money-laundering requirements, and responses to lawful authority requests; (c) Legitimate interests — processing conducted to protect the platform and its players from fraud, abuse, and unauthorised access, and to maintain the security and integrity of the 77vet service; (d) Consent — where you have provided specific consent for a processing activity, such as receiving promotional communications. You may withdraw consent for consent-based processing at any time by contacting [email protected].

Section 4

Data Sharing and Third Parties

77vet does not sell your personal data to any third party. Personal data may be shared with the following categories of third-party service providers, strictly to the extent necessary for the stated purposes: (a) Payment processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, Mastercard, and USDT processing partners, for the purpose of processing deposits and withdrawals; (b) Identity verification services — third-party KYC providers used to verify player identities and documents; (c) Fraud prevention partners — services used to detect and prevent fraudulent transactions and account activity; (d) Game content providers — Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe and other licensed game studios receive session data necessary to operate their games within the 77vet platform. All third-party service providers are contractually bound to process data only for the stated purposes and to maintain appropriate security standards.

Section 5

Data Retention

77vet retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal obligations. Specifically: (a) Account data and transaction records are retained for a minimum of five years following account closure to comply with anti-money-laundering record-keeping obligations; (b) Identity verification documents are retained for the period required by applicable KYC regulations; (c) Technical logs, session data, and IP address records are retained for a period of up to 24 months; (d) Customer support communications are retained for a period of up to three years. Following the expiry of the applicable retention period, personal data is securely deleted or anonymised. Where a legal hold is in place — for example, in connection with an ongoing investigation or legal proceeding — data may be retained beyond the standard retention period until the hold is lifted.

Section 6

Cookies and Tracking Technologies

77vet uses cookies and similar tracking technologies on the platform for the following purposes: (a) Essential cookies — required for the platform to function correctly, including session management, login state maintenance, and security token validation. These cookies cannot be disabled without impairing platform functionality; (b) Performance cookies — used to collect anonymised data about how players use the platform, including which pages are visited most frequently, load times, and error rates. This data is used to improve platform performance and reliability; (c) Preference cookies — used to remember your account preferences, including language settings and display preferences. By using the 77vet platform, you consent to the use of essential and performance cookies. You may opt out of non-essential cookies by adjusting your browser settings, though this may affect your experience on the platform.

Section 7

Data Security

77vet implements technical and organisational measures appropriate to the level of risk associated with the personal data it processes. These measures include: SSL/TLS encryption for all data transmitted between player devices and the 77vet platform; password hashing using industry-standard algorithms — plaintext passwords are never stored; access controls limiting internal access to personal data to authorised personnel only; regular security reviews and penetration testing of the platform infrastructure; monitoring systems designed to detect and respond to unauthorised access attempts. While 77vet takes all reasonable precautions to protect personal data, no internet-based platform can guarantee absolute security against all possible threats. Players are responsible for maintaining the security of their own account credentials and for notifying 77vet support immediately in the event of suspected unauthorised access.

Section 8

Your Rights

As a registered player on the 77vet platform, you have the following rights in relation to your personal data: (a) Right of access — you may request a copy of the personal data 77vet holds about you; (b) Right to rectification — you may request the correction of inaccurate or incomplete personal data; (c) Right to erasure — you may request the deletion of your personal data, subject to 77vet's legal retention obligations; (d) Right to restriction — you may request that 77vet restrict the processing of your personal data in certain circumstances; (e) Right to data portability — you may request that your personal data be provided to you in a structured, machine-readable format; (f) Right to object — you may object to processing based on legitimate interests. To exercise any of these rights, contact 77vet at [email protected]. Requests will be acknowledged within a reasonable time and actioned in accordance with applicable law.

Section 9

Marketing Communications

77vet may send promotional communications to registered players, including bonus offers, deposit match promotions, and information about new games or features, subject to your communication preferences. You may opt out of promotional communications at any time by contacting [email protected] or by using the unsubscribe mechanism included in promotional emails. Opting out of promotional communications does not affect the receipt of transactional communications related to your account, including deposit confirmations, withdrawal notifications, and security alerts. Players who have activated self-exclusion will not receive promotional communications for the duration of their exclusion period.

Section 10

Changes to This Policy

77vet may update this Privacy Policy at any time to reflect changes in legal requirements, platform operations, or data processing practices. Where changes are material, 77vet will endeavour to notify registered players via the email address on their account. The effective date of the current version of this policy is stated at the top of this page. The most current version of the Privacy Policy will always be available at 77vet.org/privacy-policy. Your continued use of the 77vet platform following any update to this policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you must discontinue use of the platform and may request closure of your account by contacting [email protected].